Customer Service Representative
Green Machine Pest Control is a local small business and WE. ARE. GROWING. HALLELUJAH!
This job starts off as a CSR or Customer Service Representative but our ultimate goal is to grow this role in a few years to be in charge of client communications. Caring for our clients in every way.
There will also be new positions available and new roles that will open up in the future as we continue to expand, so if you want new opportunities... a little patience and a whole lotta hungry will help you attack this opportunity and level up.
We are NOT just looking for someone with a heartbeat. We want a SUPERSTAR in the seat! So, we need someone who is great on the phone and can multi-task while a customer is talking. We need a Customer Service Representative (CSR) to assist with a number of different office tasks as we grow. Every day you will be smilin' and dialin' as you:
- Answer Phones
- Schedule Customers
- Respond to emails
- Use routing software to tighten up the routes for technicians
- Take payments
- Make collections calls
- Customer surveys
- Delegation tasks
- Put together print mailers
- Create marketing materials
- Pick up products and materials from suppliers
- Run reports
- Help us map out processes and create new strategies as we grow
This is a flexible role so we are looking for someone who can come in and be excited for a new day and new tasks. Someone who doesn't sit around waiting to be told what to do. Someone humble enough to receive critique but awesome enough to take a task and make it their own.
Green Machine is a growing pest control company looking for customer service reps to add to our team. We are looking for happy people that are fun to be around. We run a lot of incentives for our employees
Incentives for our Rockstars
- Signing Bonus
- Tips and bonuses for getting good reviews online
- Fridge at the office full of drinks and snacks
- End of Summer Bonus
- Christmas Bonus
- Team Activities and office lunches
- Casual dress (not just on Fridays)
- 18 places to get coffee within a 2 mile radius
- 29 restaurants within a mile for lunch
- Starting pay is between $14 - 20 per hour depending on experience level
- Workdays are Tuesday through Saturday 7am - 4pm
We need someone who can work Tuesday - Saturday to rock the phones, let our technicians in to load their trucks, respond to emails, and let our customers know that even though they don't have time for us on a weekday, we love them anyways.
Are you the one we've been waiting for? Apply now!
Great Customer Service
"Great customer service.. very knowledgeable tech. Would recommend highly as it is a family owned business."- Sandra R.
"We've been using green machine pest control for over two years and We've had great experience. They communicate with text messages and emails to let us know when they will be here.- Josh D.
When we interact with the technicians at our house they are alwa"
"Scott from Green Machine as usual, did a great job."- Jon E.
"The products are super effective."- Bj S.
"We've been using them coming on a year and have had no complaints, only compliments!"- Matt H.
Residential Pest Control Learn More
Commercial Pest Control Learn More
About Us Learn More
SEE WHAT MAKES US UNIQUE
Quality ProductsWe only use the best products! We ensure that they are pet and kid friendly.
Trained TechniciansAll of our technicians are background checked, trustworthy, and they even carry treats for your dogs.
Prioritize the CustomerWe truly care about our customers and always do what is best for them.